Purpose of the Role
Responsible for the design and implementation of food safety and quality management system/s, site specific as well as ensure periodic review/revision of an appropriate product quality and food safety program at the facility. Main Tasks/Responsibilities
- Understand customer requirements and design and implement an appropriate system to meet the requirements.
- Manage customer complaints within targets
- Seek to continuously improve customer relationships through closely working with the internal and external customer
- Liase with NPD department during product development to approve developmental technical processes.
- Update and approve product specifications for customers including on WW portal
- Update and approve product specifications for customers including on WW portal
- Lead all third party/ customer audits for the site and facilitate closing of corrective actions
- Conduct and participate in supplier audits
- Sign off all new raw materials and packaging for new product development purposes
- Ensure all raw material approved is within specification, including approval of raw materials from alternate suppliers
- Liase and provide service rating for all external service providers at site level
- Manage the technical budget
- Assist in compiling the necessary information for budget reviews
- Monthly technical reports
- Conduct and document food safety team meetings
- Trend monitoring and verification reports to identify areas of improvements
- Release at site level all documentation as distributed by the Group Document Controller
- Understand the Amaro Foods food safety and quality management system and ensure proper implementation and maintenance thereof at site level
- Continuously improve the food safety documented traceability system for the site to ensure proper due diligence.
- Adhere to all relevant legislation and ensure all final product label information meet legislative requirements
- Ensure all site certifications are maintained at the appropriate standards
- Set up and adherence to training plan that aligns to requirements of quality / food safety management system
- Continuously review and update site allergen management programs as part of risk management
- Ensure timeous close off of NCR’s relevant to the Technical Department, including identification of repeating total NCR trends to drive continuous improvement.
- Promote a culture of quality and food safety management within the site
- Implement and monitor performance of GMP and PRP programs in the facility
- Identify quality control points within processes and ensure suitable controls are implemented
- Continuously review quality and food safety risk assessments in line with emerging risks and regulatory requirements.
- Conducting all relevant compliance testing and ensuring all corrective actions are closed off
- Ensuring internal audits are conducted as per internal audit schedule and appropriate action is taken to address deviations
- Participate in cross site audits
- Actively seek continuous improvement initiatives – stay abreast of industry and customer / requirements and international trends with regard to relevant standards and identify and implement improvement
- Utilisation of the traceability function in TransLution's Eazy Query to ensure that production quality is followed and fully traceable throughout the production lifecycle
- Comply with the necessary Occupational Health and Safety requirements
- Ensure compliance to all food safety regulations, pest control and housekeeping.
- Participate in personal hygiene checks
- Ensure compliance to all food safety legislation and regulations, organizational food safety management system requirements.
- Live the brand by living our core values
- Always striving to do your best
Requirements
- Tertiary Degree or Diploma in Food Science, Microbiology
- Supplementary advanced training in Food Safety Systems
- At least 5 years’ quality assurance management experience
- Minimum 6-8 years’ experience in food manufacturing
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