At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
This role is created to partner with and support the General Manager in coordinating countries in MENA (12 Markets), applying the alliance model (Distribution and Promotion), while having currently 4 partners in place, and 5 distributions.
In this role, the Alliance Manager will have the current purpose:
- Need to know and understand local countries market dynamics and local performance
- Need to collaborate very well with the partner but also hold the partner accountable to achieve the defined KPIs.
- Assist the partner to achieve performance targets aligned with company values and legal requirements.
- Responsible for ensuring that there is effective collaboration between Lilly and its’ external commercialization partners.
It is the role of the incumbent to:
- Enable all commercial partnerships to achieve business objectives by the partner.
- Lead the preparation and running of the governance meetings for Lilly and partners
- Ensure the respective functions of Lilly/partner co-ordinate effectively.
- Play the role of Lilly local point of contact in the communications between Lilly/partner
- Accountable for the timely and accurate reporting of the monthly performance score cards.
The alliance manager is accountable for the successful execution of these commercial partnerships, expecting that MENA General Manager & Alliance Finance Managers fulfil their governance and leadership responsibilities as/when issues are escalated in accordance with the contracts.
Key Stakeholders
- External: Key members of the Lilly partner. Thought Leaders in key countries, so we can understand country performance
- Internal: GM, Finance, Supply Chain, Marketing, Medical, Legal, Regulatory &Quality, Eli Lilly Export Commercial Governance Leader.
Key Responsibilities
Alliance Management:
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Governance: Engage the different stakeholders of the partnership in setting and delivering business objectives. Provide support to the partner as requested on business issues related to sales, marketing, compliance, legal and regulatory. Conduct operational cross functional calls, functional reviews &/or deep dives when needed. Oversee the effectiveness of the alliance against the contractually agreed key performance indicators. Escalate issues when and where needed through the right channels. Keep key stakeholders updated on execution
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Collaboration: Work with key business process owners (Business Unit heads, Medical, Marketing, Finance, Compliance, legal, etc.) of both partners to fulfill contractual obligations and ensure proper functioning of the Alliance.
Planning & Forecast: Co-lead the Forecasting of the Annual Purchase Targets & Minimum Purchase Requirements of the Alliance Partner(s) in partnership with the Finance Manager. New SKU introduction in collaboration with marketing, regulatory and other concerned departments. Always keep an eye on knowing the market and thus being able to negotiate and agree APT with the partner for the following year.
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Support partner on pre-launch preparation if the partner requests this. Partner with Lilly Alliance marketing and medical team on sharing what worked in other countries and then the partner can decide their local strategies.
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Performance: Deliver on Lilly’s contractual obligations. Monitor and report service level, complaints as per agreed timeline.
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Local market understanding: Ensure having the right external connections in the market to better understand the market dynamics, risks and opportunities and any updates on local regulations to have the right external analysis to be able to assess performance and recommend the brand potentials.
Champion compliance discipline be a subject-matter expert in Alliance playbook, attend and conduct the right trainings timely, read thoroughly contracts terms and conditions of all partners.
Skills & Knowledge
- Proficient in both written and spoken Arabic & English
- Bachelor’s Degree in health topics (MBA is a plus)
- Minimum 5 years of experience in sales management. Marketing, Business development &/or Finance experience is preferred.
- Sound analytical skills and strong in planning and organization
- Good marketing capabilities, strategic thinking & medical knowledge (specially in Diabetes, Oncology & Immunology)
- Strong mindset of compliance
- Creative, self-motivated and able to work independently
- Excellent communication & interpersonal skills
- Strong business acumen, negotiation skills and Problem-solving attitude
- Demonstrated leadership, influence ability and relationship building including cross-functional teamwork skills and the ability to interact with partners senior management.
- Willingness to travel 20% of the time
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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