Dynamics 365 Customer Engagement Functional Architect

About the role

Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work! Are you passionate about customer-centric cloud solutions? Do you have extensive experience with Dynamics 365 Customer Engagement? We are looking for a passionate and personable D365 Customer Engagement Functional Architect for our Data & Dynamics Team to design, architect and implement solutions with Dynamics 365 Customer Engagement (CE)! Utilizing your deep and expert knowledge in customer engagement processes (Sales, Customer Service, Field Service, and Marketing), you understand client requirements through strong business and technical consulting skills and are well versed in optimizing Dynamics 365 CE implementations. You favor configuration and the Power Platform over heavy customization and can enroll customer user groups in the opportunity that comes from a modern cloud CRM. You will work directly with sales and delivery leaders to support solution direction and quotes.