About M Hill Hotel
M Hill Hotel is the newest and most ambitious project by M Boutique Hotel Collective - a homegrown hospitality brand recognised for its design-led spaces, strong brand identity, and creative approach to hospitality.
Scheduled to open in the 1st Quarter of 2027, M Hill Hotel represents our first serious and modern hotel concept - a defining step forward for the brand and for the hospitality landscape of Ipoh.
With 270 Deluxe Rooms, comprehensive banqueting facilities for up to 500 guests, two meeting rooms, a 180-seat all-day dining coffeehouse, and a rooftop specialty restaurant, M Hill is conceived as a new destination for business, events, dining, and contemporary urban stays.
Built with intention, personality, and contemporary sophistication, M Hill will set a new benchmark for urban hospitality in the region.
This is not a routine hotel opening. This is culture-building at scale.
Banquet Manager
M Hill Hotel | M Boutique Hotel Collective
M Hill Hotel is gearing up for its opening in April 2027, and we’re looking for a passionate and hands-on Banquet Manager to join our pre-opening team!
If you enjoy creating memorable events, leading a dynamic team and delivering exceptional hospitality, this could be the opportunity for you.
Key Responsibilities
- Oversee banquet operations for weddings, corporate functions, conferences and other events.
- Ensure timely venue setup, smooth event execution and compliance with Banquet Event Orders (BEOs).
- Coordinate with Sales, Kitchen, Stewarding and other departments to deliver seamless event experiences.
- Lead, coach and develop the banquet team to maintain excellent service standards.
- Uphold high standards of grooming, personal presentation, service etiquette, cleanliness and professionalism.
- Manage manpower planning, inventory, equipment, labour costs and operational expenses.
- Handle guest feedback and service recovery professionally.
- Support pre-opening preparations, including SOP development, recruitment, training, equipment readiness and mock events.
- Ensure compliance with food safety, hygiene and workplace safety requirements.
Requirements
- Diploma or Degree in Hospitality Management, Food & Beverage Management or a related field.
- Minimum 3–5 years of relevant experience in banquet or F&B operations, preferably in a supervisory or managerial role.
- Strong leadership, communication, coordination and problem-solving skills.
- Good knowledge of event planning, service standards and cost control.
- Hands-on, organised and able to thrive in a fast-paced hospitality environment.
- Willing to work shifts, weekends and public holidays as required.
- Pre-opening hotel experience will be an advantage.
Why Join Us?
Be part of an exciting hotel pre-opening journey with M Boutique Hotel Collective, where creativity meets hospitality and our culture is young and young at heart!
Interested? Send your CV to hr.mhill@mboutiquehotels.com
Join us and help create exceptional events from day one!
Benefits:
- Free parking
- Meal provided
- Professional development
Application Question(s):
- Do you have previous hotel pre-opening experience?
Experience:
- security / loss prevention leadership: 3 years (Required)
Work Location: In person
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