Manager - Network Development
Don't apply into the void.
Most applications for this Mahindra & Mahindra Ltd role vanish into an ATS. With jobfinder-ai, your agent finds the actual hiring manager or founder behind this opening and sends a tailored email from your own inbox — so a real person reads your pitch and replies. We then follow up until you land on the calendar.
Reach the decision-maker — $5About the role
Responsibilities \& Key Deliverables Establish Channel Network for Sales, Service and Spares in the Zone which will meet customer expectations in terms of reach, technical assistance and training of the operators.Implementation of Sales process and Service delivery process through Zonal/Area Team for New Dealerships in their respective Zones.Implementation of Dealer Operating Standards and compliance for Sales and Service Infrastructure.Implementation of Centralized Dealer Management Systems (DMS) and deployment of other IT platforms.Ensure implementation and certification of dealerships as per MNAL Operating Standards (MOS.Coordinate with Zonal team for process and systems Training in their respective Zones.Coordinate with Zonal / Area Team for successful implementation of Sales and Service Policies of MNAL.Provide support to Zonal team / Channel for resolution of Dealer concerns and improve Dealer Satisfaction with MNAL.Identify job competency needs of various departmental heads of dealership.Have insight of measuring CSI, SSI.Guiding dealers in Making business plans and achieving targets.Developing Product and Sales training modules for Dealer sales and service team and successful rollout of training modules in tie up with professional agencies.Keep a track of the dealership infrastructure development as per the plan.Strengthen the dealer appointment process.Ensure dealer administration \-policies and territory infringement etc.Ensure smooth dealer operations \-working capital, tie up with financiers, marketing activities support, etc.Planning for dealer communications.Implement dealer performance audit and rewards program.Deploy dealer infra norms \-Corporate Identity Standards.Complete planning, deployment and sustaining the CRM initiatives.Implementation of CRM systems at the dealerships to ensure speedy and effective complaint/feedback management.Creating CRM schemes for the different value segment of the customers Preferred Industries Education Qualification MBA; Bachelors of Technology; Bachelor of Engineering General Experience Minimum experience of 8\-12 years is required in related domain Critical Experience System Generated Core Skills Change Management Channel Strategy Consumer Focus Manpower Management Dealer Relationship Management Statutory Compliance Financial Management Market Acumen Sales Support Territory Coverage Optimization Capability Building System Generated Secondary Skills
**Job Segment:** Engineer, Engineering
Ready to reach the decision-maker?
Set this role as a target and your agent does the sourcing, finds the verified email, writes the pitch, and follows up — on autopilot.
Start your hunt