Senior Consultant IT Operations Management
Don't apply into the void.
Most applications for this MANAGE -LATAM role vanish into an ATS. With jobfinder-ai, your agent finds the actual hiring manager or founder behind this opening and sends a tailored email from your own inbox — so a real person reads your pitch and replies. We then follow up until you land on the calendar.
Reach the decision-maker — $5About the role
**Job Opportunity – Senior Consultant IT Operations Management (m/f/d)** ☁
**Location:** Remote, Germany (Headquarters in Aachen) – Offices in Aachen, Berlin, Dortmund, Dresden, Erlangen, Frankfurt, Hamburg, Munich, and Stuttgart.
**Key Responsibilities:**
\- Analyze and evaluate existing IT infrastructure and IT Operations Management (ITOM) processes.
\- Independently manage and deliver ITOM projects and sub\-projects.
\- Design future ITOM solution architectures aligned with client requirements.
\- Support project implementation as a functional and/or technical ServiceNow consultant.
\- Lead client workshops, training sessions, presentations, and stakeholder meetings in both German and English.
\- Coach and mentor project team members throughout project delivery.
\- Collaborate with clients to adapt solutions to evolving business needs.
\- Support pre\-sales and business development activities.
**Requirements:**
\-Minimum 5 years of professional experience in IT Operations Management, infrastructure, or related consulting roles.
\- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
\- Experience with IT infrastructure and application management.
\- Basic understanding of IT infrastructure administration and monitoring.
\- Solid understanding of IT service organizations.
\- Experience with ITIL, Enterprise Service Management (ESM), or IT Service Management (ITSM) is a plus.
\- Experience with CMDB and CSDM is desirable.
\- Knowledge of monitoring solutions and ITOM concepts and processes is an advantage.
\- JavaScript knowledge is considered a plus.
\- ServiceNow Implementation Specialist certification is desirable.
\- Fluent German (C1/C2\) and very good written and spoken English.
\- Strong analytical, communication, and presentation skills.
\- Structured, goal\-oriented, and self\-driven working style with the ability to manage multiple priorities.
\- Team\-oriented mindset with flexibility and adaptability to changing customer requirements.
**Benefits:**
\- Work with the largest ServiceNow partner in the DACH region on diverse and challenging client projects.
\- Specialized ServiceNow career paths with excellent professional development opportunities.
\- Fully remote work with highly flexible working hours.
\- Open and collaborative company culture with flat hierarchies.
\- Regular team events and company gatherings.
\- Attractive performance\-based bonus model.
\- Company car option.
\- Urban Sports Club membership.
\- Massage and health subsidies.
\- Business bike program.
\- 30 vacation days.
Job Type: Full\-time
Pay: 75\.000,00€ \- 100\.000,00€ per year
Work Location: Remote
Ready to reach the decision-maker?
Set this role as a target and your agent does the sourcing, finds the verified email, writes the pitch, and follows up — on autopilot.
Start your hunt