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Manulife Financial

Director, Canadian Contact Center

Halifax region, Nova ScotiaOn-siteDirectorvia adzuna
contact center operationsleadershipcustomer experience

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Our Global Contact Centre Operations team plays a critical role in delivering a seamless, end-to-end customer experience across business units and markets. Through service excellence, customer focus, and the strength of our global scale and local market expertise, we help drive business growth and strengthen our competitive advantage. Contact Centre Director As Contact Centre Director , you will lead our Canada Bank and Affinity contact centres, an organization of approximately 250 employees ha…

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