SUMMARY
The Human Resources (HR) Generalist at the Marin City Health & Wellness Center (MCHWC) oversees the human resources responsibilities for the organization and serves as a liaison between staff and executive leadership. Responsibilities include oversight of the recruitment and on-boarding processes, employee relations and performance management, platform oversight, advisement on regulatory compliance, personnel records maintenance, and ongoing staff training and development. The HR Generalist will have a broad knowledge of human resources functions and will maintain and evolve HR best practices and standards.
AREAS OF RESPONSIBILITY
- Ensures compliance around federal and state labor/employment laws and ensures that HR activities reflect best practices and the institutional values of MCHWC.
- Oversees recruitment processes, including identifying candidates, scheduling interviews, conducting reference checks and issuing employment offer letters.
- Conducts employee on-boarding and tracks all new hire and termination compliance.
- Oversees employee termination processes, including exit interviews
- Partners with Controller and Finance Manager on payroll-related activities.
- Coordinates and organizes performance reviews and processes.
- Investigates complaints brought forward by employees in a timely and confidential manner.
- Responsible for management of employee personnel files to ensure compliance with local, state, and federal requirements.
- Responsible for ensuring Employee Handbook is updated on an annual basis and compliant with applicable laws.
- Enhances job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.
- Conducts periodic staff satisfaction surveys. Track and report trends to management.
- Maintains the organization’s employee database and prepares reports as needed.
- Gathers and analyzes data and trends with useful HR metrics, like time to hire and employee turnover rates.
- Maintains employee confidence and protects human resource operations by keeping information confidential and records secure.
- Other job duties as directed or assigned.
EDUCATION, EXPERIENCE AND SKILLS
- Bachelor’s degree in Human Resources or equivalent experience.
- At least four years’ experience in HR and/or related fields.
- Well-versed in employment and labor law, equity regulations, HR functions and best practices.
- Efficient HR administration and record-keeping skills.
- General business knowledge.
- Strong communication and relational skills.
- Works comfortably under pressure and meets tight deadlines.
- Strong decision-making, problem solving skills, and organizational and conflict management skills.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
- Ability to handle and maintain confidential information.
- Strong computer experience with proficiency in Word, Excel, PowerPoint, Outlook.
- Working knowledge of ADP.
- Fluency in social media, particularly in researching and recruiting candidates through technology and media channels.
- End-user technology skills a plus with HR software and platforms.
- Job candidate interviewing skills.
- Ability to develop and carry out manager and employee training programs.
- Aptitude and demonstrated experience of payroll and overseeing employee benefits.
- Ability to work with diverse populations and teams.
- Experience in a community health center setting working with under-served populations (preferred).
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