You'll lead the day-to-day and long-term performance of maintenance, property watch, and marina infrastructure operations across the resort. You'll keep rental homes, public spaces, grounds, and marina assets safe, functional, and visually excellent. You'll build a proactive, preventative maintenance culture that protects the resort's physical assets and makes the stay better for guests and vessel owners.
Your team: Property Watch, Groundskeeping, General Maintenance, and Dockhands.
What You'll Do
- Oversee daily operations of the Maintenance Department, including property watch and dockside marina operations.
- Recruit, hire, train, coach, and supervise team members in line with Elite Alliance Hospitality policies.
- Prepare work schedules and assign daily tasks through productivity apps, then follow up on timeliness and quality.
- Lead preventative maintenance for buildings, public areas, and marina equipment. This covers HVAC, plumbing, electrical, lighting, pumps, boat lifts, and power and water pedestals.
- Keep docks, boat lifts, and lighting safe, with inspections current.
- Make sure the property and marina comply with regulatory codes. This includes annual fire extinguisher inspections and storm, fire, and first aid procedures.
- Manage the third-party landscaping service and irrigation.
- Complete pre-arrival checks in rental residences.
- Maintain the pool and Jacuzzi, golf carts, tools, and supplies, with monthly inventories.
- Keep accurate maintenance and repair records.
- Handle weekly labor forecasts, monthly financial forecasts, annual budgeting, capital expenditures, and month-end analysis.
- Build relationships with local vendors.
What You Bring
- At least 5 years of maintenance experience in hospitality, a private club, or property management. A luxury setting is preferred.
- At least 2 years supervising and motivating staff.
- Working knowledge of HVAC, electrical, pool and hot tub systems, carpentry, and plumbing.
- Familiarity with marina operations, key systems, power tools, and mechanical motors.
- Knowledge of applicable codes and OSHA safety requirements.
- Strong customer service, problem-solving, and conflict-resolution skills. You should be willing to make tough decisions and hold people accountable.
- Clear written and verbal communication.
- Basic Microsoft Office skills and comfort with property management software (a plus).
Physical Requirements and Work Environment
- Lift up to 50 lbs. occasionally.
- Stand, walk, kneel, bend, and reach for up to 8 hours a day.
- Work any shift, including weekends and holidays.
- Work outdoors in hot, humid, windy, wet, and slippery conditions.
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