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Massey Professional Services

Operations Manager

Vancouver, BC, CAOn-siteIndividual contributor$60k–$125kvia jobspy_indeed
operations managementprocess improvementkpi monitoringbudget managementleadershipcompliancerisk managementcross-functional collaboration

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**Job Overview**

We are seeking an experienced **Operations Manager** to oversee daily business operations, improve operational efficiency, and support the delivery of high\-quality services. The ideal candidate will lead cross\-functional teams, optimize processes, and ensure business objectives are achieved while maintaining exceptional service standards.

**Key Responsibilities**

* Oversee daily business operations to ensure efficiency, productivity, and service excellence. * Develop and implement operational strategies, policies, and process improvements. * Lead, mentor, and support department supervisors and operational staff. * Monitor key performance indicators (KPIs) and prepare operational reports. * Collaborate with cross\-functional teams to achieve business goals. * Manage budgets, resources, and operational planning to maximize performance. * Ensure compliance with company policies, industry regulations, and health and safety standards. * Identify operational risks and implement effective solutions to improve performance and customer satisfaction.

**Qualifications**

* Bachelor's degree in Business Administration, Operations Management, or a related field. * Proven experience as an Operations Manager or in a similar management role. * Strong leadership, organizational, and decision\-making skills. * Experience managing budgets, operational planning, and process improvement initiatives. * Excellent analytical, problem\-solving, and communication skills. * Proficiency in Microsoft Office and business management software. * Ability to manage multiple priorities in a fast\-paced environment. * Results\-driven with a strong commitment to operational excellence and continuous improvement.

Pay: $60,000\.00\-$125,000\.00 per year

Benefits:

* Casual dress * On\-site parking * Store discount

Work Location: In person

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