Summary/Objective The Staffing Specialist position processes work orders from customers, recruits, screens, orients, and hires personnel to work at client sites based on order specifications. Staffing Specialists are tasked with working closely with clients to ensure the following: safe work environments for our workforce, legal compliance in hiring/firing, and new placements of quality candidates.
Essential Functions
- Hire, supervise, counsel, evaluate, discipline, and recommend changes in employee status.
- Consistently orient/on-board new associates to standards established for each customer.
- Administer company policies and procedures.
- Maintain applicant flow through placement of ads, development of recruiting sources, and analysis of weekly and monthly recruiting source reports.
- Regularly review work orders and interact with customers.
- Develop and update orientations for new and current clients.
- Set up new pay and bill rates with manager’s approval.
- Administer assessments as required by client.
- Receive, process, and analyze work orders from customers.
- Process merit, tenure, or incentive increases.
- Submit Billing Source Documents as appropriate for each customer.
- Communicate and resolve with customer any invoice non-payment.
- Manage cases of injured employees during working hours to include accident investigation and completion of Accident/Injury Report and Worker’s Compensation Packet.
- Attend unemployment hearings.
- Attend workers’ comp hearings.
- Maintain excellent level of customer service by visiting client site at predetermined level.
- Maintain excellent level of customer service by establishing predetermined levels of candidates in Kanban pools to ensure quick turnaround for job orders.
Competencies
- Strong analytical, math, and reasoning abilities
- Communication Proficiency
- Customer/Client Focus
- Excellent communication skills
- Strong Sense of Urgency
Required Competencies for all MAU Staff
- Ethical Conduct
- Personal Effectiveness/Credibility
Required Education and Experience
- High School Diploma or GED
- One year of professional work experience
Preferred Education and Experience
- Bachelor’s Degree
- HR Certification (PHR or SHRM-CP)
- Lean Greenbelt
- One to three years of human resources recruiting experience
- Root cause analysis training
Supervisory Responsibility This position can supervise the following positions: MAU Associates Administrative Support
Career Path Progression from this position Staffing Supervisor Associate Relations Specialist Associate Relations Leader Other Corporate Support Functions
Work Environment or Working Conditions This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Further, this job may require occasional presence at customer sites, both in administrative and manufacturing environments. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non- temperature controlled environments to GMP clean room required.
Physical Demands
- Ability to lift 5 – 20lbs periodically and 50lbs on occasion
- Ability to stand/walk for up to 4 hours
- Ability to climb stairs multiple times a day
- Ability to sit for up to 4 hours
Travel Limited travel will be required but prefer the ability to travel overnight.
EEO Statement EOE/Vet/Disabled
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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