About the Role
We are looking for an experienced and proactive Bid & Tender Manager to join our expanding cleaning and facilities management business.
This is an exciting opportunity for an organised, commercially minded individual who has experience within the cleaning or facilities management industry and understands the tendering and procurement process, or someone who has been in similar role albeit in a different industry.
You will take ownership of the full bid and tender process, from identifying and sourcing new contract opportunities through to preparing, coordinating and submitting high-quality tender responses.
Working primarily with the Sales Director but also communicating clearly with other departments as necessary, you will play an important role in supporting the company's growth, developing new business opportunities and helping us secure new contracts.
The role will be predominantly home-based, so the successful candidate must be self-motivated, comfortable working independently and confident managing their own workload and deadlines. Some travel will be required from time to time.
Key Responsibilities
Tender & Opportunity Management
- Proactively source and identify suitable contract opportunities through various tender portals and procurement platforms.
- Monitor tender portals and maintain a pipeline of potential new business opportunities.
- Review and assess tender opportunities to determine suitability and commercial viability.
- Manage the tender process from initial opportunity through to final submission.
- Monitor tender deadlines and coordinate all required documentation.
- Maintain current sales system (ACT)
- Send out special offers and regular communications to both existing and potential clients
Bid Writing & Submissions
- Prepare, write and submit high-quality tender responses and proposals.
- Complete Supplier Questionnaires (SQs), Selection Questionnaires, PQQs, ITTs and other procurement documentation.
- Develop compelling responses to quality questions, method statements and service delivery requirements.
- Coordinate information from internal departments to ensure submissions are accurate, comprehensive and professionally presented.
- Ensure all submissions meet the client's requirements and are completed within strict deadlines.
- Support the preparation of presentations and attend tender clarification meetings where required.
Sales & Business Development Support
- Process and manage sales opportunities through the company's sales pipeline.
- Monitor tender outcomes and identify areas for improvement.
- Maintain visibility of upcoming opportunities and potential contract renewals.
Reporting & Administration
- Build, develop and maintain regular tender and sales reports.
- Track key performance indicators, including opportunities identified, bids submitted, success rates and contract values.
- Provide regular updates to management on pipeline activity and tender progress.
Resource Library & Document Management
- Maintain a comprehensive centralised bid and tender resource library, making senior management aware of any item that could enhance our profile or tender success rates.
- Develop and organise standard responses, case studies, policies, procedures and supporting documentation.
- Continually review and improve the quality and consistency of tender resources.
- Ensure information is kept current, accessible and ready for future submissions.
Skills & Experience Required
Essential:
- Previous experience in bid writing, tender management or a similar role.
- Ideally, experience within the commercial cleaning or facilities management sector but not essential.
- Good understanding of public and private sector tendering and procurement processes.
- Experience using tender portals and sourcing new contract opportunities.
- Experience completing SQs, PQQs, ITTs and other procurement documentation.
- Excellent written communication and presentation skills.
- Strong organisational skills and exceptional attention to detail.
- Ability to manage multiple opportunities and deadlines simultaneously.
- Good reporting, administration and document management skills.
- Strong IT skills, particularly Microsoft Word, Excel and document management systems.
Advantageous:
- Understanding of TUPE, mobilisation, staffing structures, service delivery and contract management.
- Knowledge of social value, sustainability, health and safety and quality assurance requirements.
- Experience developing bid libraries and standardised tender responses.
- Experience supporting sales and business development functions.
The Ideal Candidate
We are looking for someone who is:
- Proactive, driven and commercially aware.
- Self-motivated and comfortable working remotely.
- Highly organised with excellent time management skills.
- A confident and persuasive writer.
- Able to take ownership and responsibility for the full tender process.
- Resourceful, with the ability to work collaboratively across different teams.
- Passionate about helping a business grow and win new contracts.
What We Offer
- Full-time, home-based position.
- Flexibility and autonomy within the role.
- The opportunity to make a real impact on the growth and success of the business.
- A varied role with responsibility and opportunities to develop.
Work Location: Hybrid remote in Luton LU1 5PD
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