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Medical DeparturesActive opening

Sales Patient Coordinator (High Value Cases)

Remote (United States)GlobalIndividual contributor$10k–$13kFound 27 days ago
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Category: Health Care

Location:

Position: Sales Patient Coordinator (High Value Cases)

Company: Medical Departures Inc.

Department: Medical Team

  • USD 800 - 1,100 per month + Commission + Performance Bonuses

  • 100% Remote — LATAM / APAC / EU

  • Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.

This is:

  • Long follow-up cycles

  • Emotional trust-based selling

  • High-ticket consultation sales

  • Travel-readiness qualification

  • Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

Big-Ticket Conversion (Primary Focus)

  • Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

  • Execute structured follow-up sequences (minimum required touchpoints).

  • Handle objections around:

  • Price

  • Travel

  • Fear

  • Clinic credibility

  • Position treatment packages, brochures, and custom quotes professionally.

  • Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

  • Maintain consistent follow-up across sales cycles.

  • No lead left untouched.

  • Recycle dormant big-ticket leads strategically.

  • Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification

Before a booking is accepted as confirmed, you must validate:

  • Treatment intent

  • Financial readiness

  • Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

  • Proactively manage pre-VIP communication.

  • Confirm travel details, deposits, and readiness.

  • Reduce no-show rates.

  • Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

  • Maintain 95%+ CRM accuracy.

  • Track every stage:

Lead → Contact → Qualified → Booked → Attended

  • No ghosting, no abandoned big-ticket opportunities.

  • Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.

You will be measured on:

  • Big-ticket conversion rate

  • Follow-up compliance

  • Booking quality

  • Attendance rate

  • Revenue generated

  • CRM accuracy

Top performers receive:

  • Priority access to high-value leads

  • Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

  • Join coaching sessions, performance reviews, and weekly team syncs.

  • Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care. Apply now help us build the world’s largest global medical marketplace.

Requirements

Who You Are:

  • >5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

  • Proven experience closing $3,000+ ticket deals

  • Comfortable handling long-cycle sales

  • Disciplined follow-up executor

  • Comfortable being audited on performance

  • Resilient under rejection and objections

  • Fluent English (written + verbal)

  • Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)

  • Comfortable working weekends (Saturday-Sunday) and flexible shifts

  • Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

  • Medical / dental tourism experience

  • Experience selling packages or bundled services

Benefits

What We Offer:

  • Guarantee base: Fixed monthly salary paid in USD

  • Commission: 5% of all earned commissions

  • Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses

  • Incentives: Top performers win all-inclusive trips to global destinations

Details

Originally posted on Himalayas

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