Your mission
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Document and keep up to date the process within the Medmark service areas
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Propose process and process improvements within the service areas
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Take the lead on the service area to ensure its effective delivery
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Liaise with stakeholders to ensure process and procedures are understood and utilised
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Answering phone calls and arranging appointments
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Dealing with incoming and outgoing mail
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Writing letters or recording medical notes
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Filing and typing up reports
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Scheduling off-site clinics
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Supports physician staff by representing physicians
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Providing personal assistant support to medical staff
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Arrange referrals, billing patients and third-party payers
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Maintaining office files and patient records
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Maintain quality results by following and enforcing standards
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Enhances physician office reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
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Cover for other team members as and when required
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Support front-of-house operations by providing backup reception cover when required, greeting patients and visitors with warmth and professionalism.
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Any other ad- hoc duties as signed by the management
Your profile
- Strong communication and interpersonal skills are essential as you will be communicating with a diverse range of individuals and stakeholders.
- Project administrative experience an advantage
- Proactive at managing and directing your work
- Ability to prioritise your workload is essential to meet deadlines
- A keen eye for detail
- Proficiency using MS Office
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