Experienced Hire Car Manager – Fleet Operations

Gold Coast, QLD, AUFound today
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About the Role

Queensland Car Hire is seeking a highly experienced and motivated Hire Car Manager to help manage and oversee our growing rental vehicle fleet on the Gold Coast.

We are looking for a capable professional with proven experience in the car rental industry who understands fleet management, customer service, vehicle operations and the day-to-day running of a successful car hire business.

The successful applicant will work closely with management to ensure the business operates efficiently, vehicles are maintained to a high standard and customers receive excellent service.

Previous car rental industry experience and knowledge are essential for this position.

Key Responsibilities

  • Oversee the daily operations of the car rental business
  • Manage and coordinate the rental vehicle fleet
  • Supervise vehicle bookings, collections and returns
  • Ensure vehicles are clean, maintained and ready for hire
  • Coordinate vehicle servicing, inspections and maintenance
  • Manage vehicle availability and fleet utilisation
  • Supervise and support operational staff
  • Handle customer enquiries, bookings and rental agreements
  • Resolve customer concerns professionally and efficiently
  • Monitor vehicle condition, damage reports and rental documentation
  • Assist with improving business efficiency and operational procedures
  • Work closely with management to support business growth

About You

The successful applicant must have:

  • Proven experience working in the car rental industry
  • Strong knowledge of hire car fleet operations
  • Previous management or supervisory experience
  • Excellent organisational and time-management skills
  • Strong customer service and communication skills
  • Ability to manage staff and daily operational responsibilities
  • Understanding of vehicle maintenance and fleet coordination
  • Ability to work independently and make operational decisions
  • Strong problem-solving skills
  • A current Australian driver's licence
  • A reliable, professional and motivated attitude

What We Offer

  • Full-time, ongoing employment
  • Excellent remuneration package for the right applicant
  • Opportunity to take a leading role in an expanding business
  • Supportive and professional working environment
  • Hands-on management of a diverse vehicle fleet
  • Long-term career opportunity
  • Immediate start available for the right candidate

Work Location: In person

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Melbourne Coffee CultureExperienced Hire Car Manager – Fleet Operations
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