mercorActive opening

Client Services Lead, Finance

San FranciscoOn-siteLeadFound 11 days ago
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About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

What You'll Do

Build the Finance Client Function (0 → 1)

  • Identify, engage, and onboard financial services clients and partners

  • Test and iterate on service models tailored to finance-sector needs (compliance, data sensitivity, procurement cycles)

  • Create early playbooks for how Mercor serves finance clients

Account Ownership & Growth

  • Lead client conversations end-to-end, from scoping through renewal and expansion

  • Qualify client needs, define mutual value, and drive engagements to close

  • Structure commercial terms suited to financial institutions' procurement and compliance norms

Contracting & Negotiation

  • Own negotiations on pricing, scope, timelines, and obligations with finance clients

  • Work closely with Legal and Finance to move quickly without sacrificing rigor

  • Navigate data rights, compliance, and security requirements specific to financial services

Stakeholder Management

  • Act as the primary point of contact for finance-sector clients and senior stakeholders

  • Manage complex, multi-party relationships (compliance, procurement, technical teams) with clarity and credibility

  • Align internal teams (Product, Research, Ops, Legal) around finance client priorities

Operate Scrappily, Then Systematize

  • Start hands-on: build client lists, run outreach, draft docs, close deals yourself

  • Identify patterns and convert them into repeatable processes as the finance book of business scales

What We're Looking For

Experience

  • 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients

  • Proven experience negotiating and closing contracts

  • Track record managing high-stakes external stakeholders, including compliance/procurement functions

  • Direct experience working with data products

Mindset & Skills

  • Builder mentality: excited by ambiguity and 0→1 problems

  • Scrappy, resourceful, comfortable with unglamorous work early on

  • Strong commercial instincts and negotiation skills

  • Clear, concise communicator with executive presence

  • Able to operate independently while partnering closely with internal teams

Nice to Have

  • Experience in fintech, banking, asset management, or financial data platforms

  • Exposure to data-driven products, AI, or technical stakeholders

  • Background working cross-functionally with legal and finance teams

  • Familiarity with financial services compliance and data rights (e.g., SOC 2, GLBA)

Benefits

  • Bi-annual performance bonus structure

  • Generous equity grant vested over 4 years

  • Up to $15k relocation bonus

  • $10K housing bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

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mercorClient Services Lead, Finance
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