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Michigan Farm Bureau Careers

Agency Customer Service Representative/Trainer (Grand Rapids)

Grand Rapids, Kent CountyOn-siteIndividual contributorvia adzuna
customer servicetraininginsurance

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Agency Customer Service Representative/Trainer (Grand Rapids) To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by ass…

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