- Conduct in depth analysis of business requirements, getting to the root cause behind what clients are asking for
- Translate those needs into clear functional specs that Product and Engineering can act on
- Run gap analysis between requirements and existing product capabilities
- Build business cases and cost-benefit/ROI analyses for proposed solutions or customizations
- Analyze operational data to surface insights that strengthen solution recommendations
- Support on complex, data-heavy cases that need deeper analytical work
- Maintain clean, standardized requirement documentation as the link between Sales, Product, and Engineering
- Feed data-driven input into product roadmap prioritization
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