Overview:
We are seeking a skilled Accessibility Tester to join our team in Harrisburg, PA. As a Digital Accessibility Tester, you will play a key role in ensuring our digital platforms, customer portals, and tolling services are fully accessible, inclusive, and compliant with accessibility standards for all users.
Key Responsibilities:
- Conduct manual and automated accessibility testing across websites, documents, software, and web applications to ensure compliance with WCAG (Web Content Accessibility Guidelines) 2.1/2.2 AA standards and Section 508 / ADA requirements.
- Responsible for identifying and suggesting potential solutions to deliver accessible websites, applications, and content on platforms based on the W3C WCAG standards and Mobile Web Best Practices.
- Utilize assistive technologies (e.g., screen readers like NVDA, JAWS, VoiceOver, and screen magnifiers) and keyboard-only navigation to evaluate user interfaces.
- Identify, document, and track accessibility defects and usability barriers in defect tracking systems, providing clear remediation guidance to development teams.
- Collaborate closely with QA leads, UI/UX designers, project managers, and developers to integrate accessibility considerations throughout the software development lifecycle.
- Develop and maintain accessibility test plans, test cases, and compliance summary reports for project stakeholders.
Qualifications:
- Proven experience in software accessibility testing and digital compliance, ideally in large-scale software or public-sector/transportation environments.
- In-depth knowledge of Web Content Accessibility Guidelines (WCAG 2.1/2.2 level A/AA) and relevant accessibility legislation (ADA, Section 508).
- Hands-on experience with assistive technologies (JAWS, NVDA, VoiceOver, TalkBack) and accessibility evaluation tools (e.g., axe DevTools, WAVE).
- Familiarity with test management tools and defect tracking systems (e.g., Azure DevOps).
- Experience conducting accessibility testing on multiple platforms and browsers, including iOS and Android mobile devices is a plus.
- Strong analytical skills, attention to detail, and the ability to articulate technical accessibility requirements to non-technical team members.
- Must be authorized to work in the U.S. without sponsorship now and in the future.
Education / Experience:
- Bachelor's degree in Computer Science, Information Technology, Human-Computer Interaction, or a related field preferred.
- A minimum of three (3) years of quality assurance and specialized accessibility testing experience.
- Industry certifications such as IAAP CPACC (Certified Professional in Accessibility Core Competencies) or WAS (Web Accessibility Specialist) are a plus.
- Experience testing back-office systems, customer payment portals, or public sector applications is preferred.
- Familiarity with SAP and Azure DevOps is preferred.
Why Join Us?
Join Milligan Partners as a valued consultant and work on a meaningful public service project. In this role, you will gain exposure to large-scale infrastructure and customer operations initiatives. We also provide opportunities for professional growth within a supportive consulting environment.
If you're passionate about quality assurance and ready to make a difference, we’d love to have you on board!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: Hybrid remote in Harrisburg, PA 17111 (On-site one (1) week a month)
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- What is 4 + 2.5?
- Are you a US Citizen or a Green Card holder?
- Are you aware that this is a hybrid role that will require you to be in the office for one (1) week a month?
Work Location: Hybrid remote in Harrisburg, PA 17111