Job description:
Key Responsibilities:
- Assist in requirement gathering through meetings, interviews, and workshops with stakeholders.
- Document requirements as user stories, process flows, and acceptance criteria.
- Prepare and maintain BRS/SRS documents and requirement traceability matrices.
- Support UAT: write test cases, log defects, and track sign-off.
- Track change requests and help prepare basic impact assessments.
- Prepare meeting minutes, status updates, and action trackers.
- Coordinate with developers and QA to clarify requirements.
Required Skills and Experience:
- 3 years of experience in business analysis, or relevant internship/project exposure.
- Understanding of SDLC and Agile/Scrum.
- Ability to write clear user stories and simple process flows.
- Working knowledge of MS Excel, Word, and PowerPoint; familiarity with Jira, Confluence, or Azure DevOps is a plus.
- Basic SQL knowledge is an advantage.
- Good written and spoken English and Bahasa Malay.
Preferred Qualifications:
- Entry-level certification such as ECBA, CCBA, or Scrum Fundamentals (optional).
- Exposure to government, HR, insurance, or social-security systems (optional).
Educational Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Professional development
Work Location: In person
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