Job Location:
The Parq Building
Overview
Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
Business
- Targets and coordinates catering sales efforts. The job involves initiation and development of quality leads to ensure growth of catering sales
- Achieve sales target and budget, labour cost, analyze and improve cost of goods and profitability.
- Ensure good public relations efforts as requires enhancing and preserving a good company image.
- Work with R&D, OM to develop, implement, control all operation procedure and lead the execution of service standards.
- Plan and organize all catering activities.
- Coordinate and assist in menu planning and pricing.
- Determining customer requirements and proposing catering options.
People
- Co-ordinate with brands & other function to setup / manage catering system standards.
Customer
- Ensure 100% customer satisfaction at all time.
- Work with OM on a daily basis ensure high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures.
- Resolves & manage customer issues & complaints on a timely basis.
Qualifications
- At least Bachelor Degree in Business Management or any related fields.
- At least 5 years of experience in Management of Food and Service Operations.
- Good in computer literate in Word, Excel, PowerPoint.
- Good in English communication.
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