MinorListing closed

Beach Guru

Doha, QatarOn-siteIndividual contributorFound Sep 17
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customer servicerecreationcleaning

Job Location:

Banana Island Resort Doha By Anantara

Overview

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:

  • Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided
  • Organize, clean and maintain the entire Recreation Area and back offices,
  • Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager.
  • Ensure that equipment is properly cleaned, stored and is secure when not in use.
  • Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times.
  • Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning
  • Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty
  • Maintain complete knowledge and comply with all the companies and department, policies and procedures
  • Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.
  • Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously
  • Full understanding of the Recreation’s activities and events

Services

  • Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor

  • Ensure that the amenities are always available for our guests.

  • Other Duties

  • Perform all tasks as detailed in daily task list and check list

  • Full understanding of the Recreation Facilities and activities.

  • Maintain cleanliness and tidiness of work area of all times

  • Participate in work related project teams

  • Develop and maintain a strong working environment with the other departments.

  • To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel.

  • Ensure proper accounting procedures are followed when collecting of charging fees for Recreation

  • Be prepared to assume other Recreation duties or responsibilities as requested by management.

  • Drive revenues for the department.

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MinorBeach Guru
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