Job Location:
Niyama Private Islands Maldives
Niyama Private Islands is a luxury Maldives resort unlike any other — two breathtaking private islands of natural beauty, where hidden coves, lush jungle, crystal-clear waters, and world-class surf create an extraordinary backdrop for every guest's stay.
This is a place where the extraordinary is the everyday. If you thrive in a dynamic, guest-obsessed environment and want to be part of a team that brings world-class experiences to life in one of the most stunning locations on earth, Niyama is where you belong.
- Provide an accessible management representative for guests, directing all guest comments and feedback to relevant departments
- To ensure the Kids Club program for the clients (adults and kids). Create a personal and mature service to guests, pairing them with suitable activities for their particular demographic
- To ensure the activities of the team and to ensure that the highest standards of facilities and services are established and guest expectations is maintained with at all times
- Communication with Director of Child Care, ensuring the distribution of accurate and timely reports
- Ensuring company procedures are followed and relevant documentation is completed
- To attend meeting when required and share information with the team
- Actively participates in and oversees the provision of excellent service to guests
- Converses with guests to obtain feedback and suggestions for improvement
- Logs IN and OUT time in the daily attendance sheet and ensures punctuality to shift
- Verifies that all delegated duties are carried out in accordance with the Resort’s standards and policy
- Ensure all SOP(s) are followed and executed in a professional manner
- Suggests and Implements any cost-saving policy
- Read and sign the log book daily
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