Job Location:
Al Baleed Resort Salalah By Anantara
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Sales
· Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.
· Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
· Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.
· Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara.
· Maintain accurate management status reporting on business results, and associated action planning.
· Practice effective cost control and adhere to internal procedures for approval of expenditure
· Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
· Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular this includes Front Office, Reservations, and Events colleagues.
· Drive opportunities to upsell and cross-sell Anantara products
· Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
· Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.
· Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns
· Provide all assistance to guests and clients in a proactive, professional and friendly manner
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