Job Location:
Anantara The Palm Dubai Resort
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
KEY DUTIES AND RESPONSIBILITIES
Anantara The Palm team members are expected to support the business, guests, and colleagues whenever required.
- Clean and maintain guest rooms in accordance with hotel SOPs and quality standards.
- Follow all health, safety, and chemical handling procedures.
- Maintain linen, uniform, and inventory records, ensuring par stock levels are met.
- Process lost & found items and maintain accurate records.
- Minimize wastage of linen, amenities, and other housekeeping supplies.
- Ensure hotel security by reporting incidents or suspicious activities promptly.
- Fulfil VIP requirements and guest special requests in a timely manner.
- Clean and maintain housekeeping equipment.
- Report room damages, losses, and maintenance issues immediately.
- Remove room service trays and update room status accurately.
- Report sleep-outs, prolonged "Do Not Disturb" rooms, and any unusual situations to Housekeeping Management.
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