Job Location:
Anantara Veli Maldives Resort
Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.
Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
Key Duties and Responsibilities
- To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
- To have a complete knowledge of the hotel facilities and services on offer to our guests.
- Ensure that all activities are performed safely using proper safety techniques and have CPR and first aid knowledge.
- To take responsibility for ensuring that all guests who require food and drinks are served as quickly as possible.
- Responsible for upselling of food & beverages.
- Attend training sessions as required.
- Ensure any issues relating to guest satisfaction are met and that all follow up is completed on a timely basis and anticipate guest needs.
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