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Customer Experience Operations Analyst II ( Power BI / Microsoft Fabric)
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Observed pay for operations jobs
Among 169 openings that publish compensation, the median stated annual range is $82K–$105K USD. This uses observed listing data across 2,728 live jobs, never an estimated salary.
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Reach the decision-makerAbout the role
We are seeking a Customer Experience Operations Analyst to help translate complex support activity into clear, actionable insight. This role sits at the center of a highly technical, engineer-led support organization and is responsible for making support work visible, understandable, and useful to decision makers across Support, Product, and Customer Success. Unlike traditional support analytics roles focused on volume and efficiency, this role emphasizes signal over noise—identifying patterns in nuanced issues, shaping meaningful metrics, and ensuring support data reflects real product and customer challenges. The ideal candidate is comfortable working with incomplete or imperfect data, enjoys bringing structure to ambiguity, and can connect operational data to broader business impact. This role reports to the Manager of Support Operations and will partner closely with Support leadership, Product, Engineering, and Customer Success.
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