- With Bachelor’s degree in engineering or any IT Related Courses
- With knowledge and experience on ITIL Method particularly on Incident Management
- At least 3 years’ experience of managing a similarly five or more sized team direct reports, non-directs can be considered.
- At least 5 years of appropriate experience supporting IT infrastructure and service delivery preferably with a medium size organisation.
- Knowledge and experience in the following are desired: ITIL Foundation, Windows and Linux Servers, VMWare, Virtualization, SAP, Network, Access and Monitoring Tools.
- 3-5 years’ hands-on technical operations experience with server hardware including virtualization, Linux, Windows, and related Microsoft technologies including IIS Administration, Firewall, Network, ISP, Telephony etc.
- 3 years of Cyber Security and Controls, IT audit, or equivalent experience.
- 3 years’ experience managing IT Infrastructure environment.
- Strong customer orientated approach with a delivery bias.
- Experience working with third party service providers.
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