Job Description:
Job Title: IT Engineer – Infrastructure & System Support
Job Summary:
We are looking for an IT Engineer to manage and maintain day-to-day IT infrastructure and provide technical support to employees.
Key Responsibilities:
- Maintain and monitor local servers and ensure proper server performance.
- Manage desktops, laptops, and other computer systems.
- Troubleshoot hardware, software, Windows, and system-related issues.
- Maintain LAN, Wi-Fi, routers, switches, and internet connectivity.
- Configure and troubleshoot printers, scanners, and network devices.
- Perform regular data backups and ensure important company data is secure.
- Manage user accounts, access permissions, shared folders, and system security.
- Install and update authorized software, antivirus, drivers, and operating systems.
- Provide daily IT support to employees for computer, network, printer, and email-related issues.
- Maintain CCTV/NVR/DVR connectivity and coordinate with vendors when required.
- Maintain proper records of IT assets such as computers, laptops, printers, servers, networking devices, and accessories.
- Coordinate with internet providers, hardware vendors, software vendors, and IT service providers.
- Perform preventive maintenance to reduce IT downtime.
- Maintain documentation of servers, network settings, IP addresses, assets, warranties, and IT configurations.
Required Skills:
- Practical knowledge of Windows systems and Windows Server/local server management.
- Strong hardware and software troubleshooting skills.
- Knowledge of LAN, Wi-Fi, routers, switches, and networking.
- Experience with printers, scanners, antivirus, and data backup.
- Knowledge of user access management and general IT support.
- Good problem-solving and communication skills.
Qualification & Experience:
Diploma / BCA / B.Sc. IT / BE / B.Tech in IT, Computer Science, Computer Engineering, or a related field.
Preferred Experience: 2–5 years in IT support, system administration, networking, or infrastructure management.
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