Overview:
Provide customer satisfaction by supporting overall program with primary responsibility for contacting vendors/suppliers to resolve problems, Supplier PPAPs and Audits, IATF 16949, internal quality and customer issues and support, maintaining customer contact, supporting customer assembly plants.
Principal Accountabilities:
- Provide support for the pre-launch of new programs.
- Work with internal resources regarding vendor issues.
- Coordinate the development of gages/ assembly fixtures for production parts.
- Provide Quality Planning support to MSSC parts, processes and Suppliers.
- Provide information/data to customer for launch approval.
- Maintain on-going customer contact on quality related issues.
- Act as liaison between OEM and MSSC plant for problem resolution.
- Adhere to IATF 16949 principles including Advanced Product Quality Planning efforts and maintain documentation.
- Participate in joint review of customer returns.
- Initiate internal and customer corrective actions, quality alerts, containment and review supplier corrective actions.
- Review Supplier PPAPs, Quarterly Capability Studies, Metal Certifications, Quality Certifications.
- Negotiate problem accountabilities. Complete all Supplier documentation and tracking.
- Exhibit a “do what it takes to get the job done” attitude.
Qualifications:
- Four years Quality experience.
- Knowledge working with PPAP, FMEA, Control plan and Supplier Development.
- 5-7 years working experience.
- Experience working within the automotive field.
- Thorough understanding of automotive quality requirements (IATF 16949).
- Experience working with assembly and/or manufacturing processes.
- Excellent communication skills (both written and oral).
- Experience using statistical analysis for problem resolution and continuous improvement.
- Ability to travel and valid passport
- Experience as a facilitator of team oriented problem solving.
- Able to interpret blueprints with an understanding of GD & T.
- Support all Management staff.
Job Types: Permanent, Full-time
Pay: $60,000.00-$65,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Work Location: In person
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