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MSX International

Service Process Coordinator-South 1

Chennai, Tamil NaduIndividual contributorvia adzuna

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Job Description Job Description Ensure maximum customer satisfaction by achieving KPIs through effective implementation of service excellence processes. Drive end-to-end service excellence processes adherence across all service touchpoints within assigned regions. Collaborate with cross-functional teams to enhance service experience & dealer operational efficiency. Travel to assigned dealerships to coach teams on defined service processes and track progress at each location. Support digital ado…

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