Hiring: Sales & Service Engineer – Delhi, Bangalore, Chennai (Remote / Field-Based)
Company: Multiflo Instruments Pvt. Ltd. Job Title: Sales & Service Engineer Location: Bangalore, Karnataka (Remote / Field-Based) Travel: Bangalore, Karnataka and across India as required Salary: ₹20,000 – ₹30,000 per month (Based on experience and skills) Qualification: Diploma / B.E. / B.Tech / M.E. in Engineering or relevant discipline Experience: Minimum 2 years in analytical or laboratory testing instruments Employment Type: Full-time
Job Summary
Multiflo Instruments Pvt. Ltd. is looking for a motivated and technically skilled Sales & Service Engineer based in Bangalore to support our growing customer base in South India.
This is a remote, field-based position involving a combination of technical service, sales support, customer visits, product demonstrations, and business development activities.
The selected candidate will work closely with our sales and technical teams to provide after-sales service, identify new business opportunities, visit prospective customers, deliver technical sales presentations, and assist in converting enquiries into orders.
The role will also involve assisting with tender preparation and techno-commercial documentation. Initial training will be provided.
Key Responsibilities
1. Sales & Business Development
- Visit potential customers, laboratories, research institutes, universities, and industrial facilities to promote our analytical and testing instruments.
- Support the sales team in identifying new customers and generating business enquiries.
- Conduct customer meetings, technical sales presentations, and product demonstrations.
- Understand customer requirements and recommend suitable instruments.
- Assist the sales team in preparing technical and commercial proposals and quotations.
- Follow up on enquiries, quotations, and ongoing sales opportunities.
- Develop and maintain strong relationships with existing and prospective customers.
- Provide regular updates on customer visits, sales leads, and market opportunities.
- Coordinate with the head office for pricing, technical clarifications, and order follow-ups.
2. Service & Technical Support
- Install, commission, calibrate, and maintain analytical and quality testing instruments.
- Diagnose and troubleshoot instrument faults at customer locations.
- Perform preventive maintenance, breakdown maintenance, and technical inspections.
- Conduct instrument demonstrations, customer training, and application support.
- Prepare detailed service reports and maintain service records.
- Coordinate with international OEMs for troubleshooting, spare parts, and technical assistance.
- Support warranty and Annual Maintenance Contract (AMC) activities.
- Travel across India for service, installation, and customer assignments as required.
3. Tendering & Technical Documentation
- Assist the sales team in reviewing tenders and technical specifications.
- Prepare technical compliance statements and techno-commercial documents.
- Support GeM and other government eProcurement tender submissions.
- Coordinate technical clarifications with customers and OEMs.
- Maintain records of tenders, quotations, service contracts, and warranty documents.
Initial training will be provided for tendering and documentation activities.
Required Technical Knowledge
Experience in servicing, installing, selling, or supporting one or more of the following analytical instruments is preferred:
- Thermogravimetric Analyzer (TGA)
- Optical Emission Spectrometer (OES)
- XRF / WDXRF / EDXRF
- X-ray Diffraction (XRD)
- ICP-OES / ICP-MS
- FTIR Spectrometer
- UV-Vis Spectrophotometer
- Gas Chromatography (GC)
- High-Performance Liquid Chromatography (HPLC)
- Other laboratory analytical and quality testing instruments
Experience with all the above instruments is not mandatory. Candidates with hands-on experience in one or more relevant instrument categories are encouraged to apply.
Required Skills
- Minimum 2 years of relevant experience in analytical or laboratory instruments.
- Strong troubleshooting and technical problem-solving skills.
- Interest in technical sales, customer interaction, and business development.
- Good communication, presentation, and customer-handling skills.
- Ability to explain technical products and applications to customers.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Ability to work independently in a remote, field-based role.
- Willingness to travel extensively within Bangalore, South India, and other parts of India.
- Good coordination and reporting skills.
Preferred Candidate Profile
- Currently residing in Bangalore or nearby areas.
- Previous experience in sales and/or servicing of laboratory analytical instruments.
- Familiarity with industrial laboratories, R&D centres, universities, and research institutions.
- Existing customer contacts in Bangalore or South India will be an added advantage.
- Knowledge of GeM, eProcurement portals, and tender documentation is desirable.
- Self-motivated, responsible, and comfortable managing field assignments independently.
Compensation & Benefits
- Monthly Salary: ₹20,000 – ₹30,000, depending on experience and technical capabilities.
- Training on advanced analytical and testing instruments.
- Exposure to international instrument manufacturers and technologies.
- Opportunities to develop both technical and sales expertise.
- Career growth opportunities within the company.
- Business travel and customer-site exposure across India.
Work Arrangement
This is a Bangalore-based remote / field position, not a work-from-home-only role.
The selected candidate will operate from Bangalore, visit customers for sales and service assignments, and coordinate remotely with Multiflo's head office in Navi Mumbai. Regular field visits and travel are essential parts of this position.
About the Company
Multiflo Instruments Pvt. Ltd. is a Navi Mumbai-based company specialising in the supply, installation, servicing, and technical support of advanced analytical, laboratory, material testing, and quality control instruments from international manufacturers.
Website: www.multifloinstruments.co.in
Interested candidates may share their updated CV along with their current salary, expected salary, and notice period.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: Remote
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