Job Summary:
- A Quality Assurance Specialist (Intermediate) is responsible for ensuring that all systems or platforms are working properly and upgraded when necessary. He/she identifies issues, understands its occurrence, and recommends solutions on how to address the issues and prevent it from happening again. S/he makes sure that the final products satisfy the client requirements and meet user expectations.
- Essential Duties and Responsibilities:
- Performs specified standards, methods, or procedures to determine product quality or release readiness;
- Identifies program deviance from standards, and suggest modifications to ensure compliance;
- Designs, analyzes and implements the following:
- Test Plan
- Test Cases
- Test Result (Manual Execution and Automation)
- Regression Test Result
- Functional
- Traceability Matrix
- API Test Result, if required by the project
- Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems;
- Documents software defects, using a bug tracking system, and report defects to the project team;
- Monitors bug resolution efforts and track successes;
- Identifies, analyzes, and documents problems with program function, output, online screen, or content;
- Investigates customer problems referred by the support team;
- Performs initial testing and debugging procedures by reviewing/testing configuration files, logs, or code pieces to determine breakdown source;
- Provides feedback and recommendations to developers on software usability and functionality;
- Provides technical support during software installation or configuration;
- Reviews software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks;
- Performs other related tasks that may be assigned; and
- Participates in the company activities.
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