Clinical Operations Manager
MVM Management Company
Responsibilities
Supervise scheduling and eligibility staff and coordinate with the clinical team. Monitor appointment availability, scheduling accuracy, cancellations, and patient follow-up. Ensure insurance eligibility and benefit verification are completed within established deadlines. Coordinate with authorization staff to identify issues that may delay visits or procedures. Track patient readiness, missing documentation, and clinical handoffs. Maintain staff coverage and follow up on incomplete assignments. Provide concise daily reports with completed work, open issues, responsible staff, and deadlines. Develop practical workflows and train staff to follow them consistently.
Qualifications
Experience managing operations for a U.S. medical practice. Working knowledge of scheduling, eligibility verification, and clinical coordination. Experience supervising remote teams. Strong organizational skills and professional written and spoken English. eClinicalWorks experience preferred. Experience supporting multiple locations or procedure-based practices is a plus.
Work requirements
Remote position with availability during U.S. Eastern business hours, reliable internet, and a private workspace.
To apply
Submit your résumé and describe the teams you have managed, the scheduling or eligibility workflows you oversaw, and how you tracked completion and performance.
Pay: R17 000,00 - R18 000,00 per month
Work Location: Remote
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