My VA Support, Inc.Active opening

Medical Clerk

Remote (United States)Remote (region-locked)Individual contributorFound 2 days ago
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schedulingemrpatient-recordsinsurance-verificationhipaacustomer-servicedocumentationmedical-terminology

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

We are seeking adetail-oriented and organized Medical Clerk to support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.

Responsibilities

  • Schedule, confirm, and reschedule patient appointments.

  • Maintain and update patient records in theEMR/EHR system.

  • Verify and update patient demographic and insurance information.

  • Upload, organize, and manage medical documentation.

  • Assist with processing forms, referrals, and other administrative paperwork.

  • Answer phone calls and respond to patient inquiries professionally.

  • Coordinate with providers and internal staff to ensure smooth patient flow.

  • Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.

Requirements

  • 1+ year of experience working in a medical office or healthcare administrative role.
  • Experience withEMR/EHR systems(such as Athena, eClinicalWorks, Epic, or similar).
  • Basic understanding ofU.S. medical insurance is a plus.
  • Strong attention to detail and organizational skills.
  • Excellent written and verbalEnglish communication.
  • Ability to manage multiple tasks and prioritize in a fast-paced environment.
  • Reliable internet connection and a quiet remote workspace.

Preferred Qualifications

  • Experience scheduling patients in aU.S. medical practice.

  • Familiarity withinsurance verification, referrals, or authorizations.

  • Experience supporting physicians or healthcare teams remotely.

Benefits

  • 100% remote job
  • Structured work schedule
  • Productivity bonus of 50 USD (paid in local currency)
  • Reliability bonus of 25 USD (paid in local currency)
  • Consecutive reliability bonus of 50 USD (paid in local currency)
  • Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.

Originally posted on Himalayas

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My VA Support, Inc.Medical Clerk
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