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Online Social Media Manager

Remote (United States)Remote (region-locked)Individual contributorFound Jul 22
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gorustspark

Flosum is hiring a Social Media Manager who will own and elevate our brand presence across social channels. This is not a "post a few times a week" role. We are looking for a strategic, creative, and metrics-driven leader who will be the key driver of brand awareness, community engagement, and pipeline generation through social. You will shape how Flosum shows up online — building meaningful connections with both end users and executives, and turning our social presence into a measurable growth engine.

What You'll Do

  • Own Flosum's social media strategy end-to-end across LinkedIn, X, YouTube, and emerging platforms.
  • Drive brand awareness by crafting compelling narratives that position Flosum as a category leader.
  • Engage at least 500 net-new people into the Flosum ecosystem each month through creative, authentic outreach and content.
  • Build and execute targeted engagement plans for our top 10,000 priority accounts, ensuring meaningful touchpoints with both practitioners and executives.
  • Lead thought leadership programs in partnership with our executives, ghostwriting and amplifying high-impact content that resonates with the Salesforce DevOps community.
  • Design and launch creative contests, campaigns, and community activations that spark conversation and grow our audience.
  • Generate significant qualified pipeline from social channels, partnering closely with sales and demand gen to convert engagement into opportunities.
  • Engage daily with users, customers, partners, and executives — making Flosum's social presence feel human, responsive, and indispensable.
  • Measure, report, and optimize against KPIs including reach, engagement, follower growth, account penetration, and sourced/influenced pipeline.

Requirements

What We're Looking For

  • 4+ years managing social media for a B2B SaaS or technology brand, ideally in DevOps, Salesforce ecosystem, or enterprise software.
  • Proven track record of building audiences from the ground up and driving measurable business impact — not just vanity metrics.
  • Strong creative instincts: you can spot a trend, write a sharp post, and build a contest concept that actually gets people talking.
  • Experience engaging executive audiences and translating technical topics into thought leadership.
  • Demonstrated ability to source pipeline from social channels and collaborate effectively with sales and demand gen teams.
  • Data-fluent — comfortable using analytics tools (Sprout, Hootsuite, LinkedIn Analytics, GA4) to inform strategy.
  • Hungry, scrappy, and ready to make a trajectory-changing impact at a fast-growing company.

Why Flosum

Flosum is the leading native Salesforce DevOps platform trusted by enterprises worldwide. You'll join a team where your work is visible, your impact is measurable, and your creativity directly shapes how the market sees us.

Originally posted on Himalayas

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nameOnline Social Media Manager
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