What will I be doing?
As the Operational Excellence Manager, you will be responsible for performing the following tasks to the highest standards:
- Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives.
- Establish and monitor productivity benchmarks and KPIs across JKM hotels.
- Ensure weekly LMS reporting discipline and data accuracy.
- Analyze labor productivity trends and provide actionable insights.
- Collaborate with hotel leadership to improve rostering discipline and labor alignment.
- Lead and support Time & Motion studies across properties.
- Train OE Champions and hotel teams on OE tools and methodologies.
- Identify and share best practices across hotels.
- Support change management and continuous improvement culture.
- Various ad hoc projects as required
Originally posted on Himalayas
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