Senior Digital Business Analyst

About the role

Attendance: Hybrid

Employment Category: Senior Professional

Type of Contract: Permanent

A career as a Digital Business Analyst in the Digital and Commercialization team at National Bank means acting as a key link between business stakeholders and delivery teams.

You will work in agile mode in a squad responsible for managing and delivering business and technology initiatives for various sectors.

In this role, your expertise in digital business analysis will contribute to achieving the Bank's business objectives and have a positive impact on the organisation.

**Your role**

* Support product owners, business partners and digital delivery teams in their decisions and deliverables * Adopt a user\-centric and solution\-agnostic approach for multidomain initiatives * Define the scope of processes to be optimised and proactively plan the activities needed to deliver expected results * Perform detailed, high\-level impact analyses on the entire scope of the change, with the support of content experts * Actively contribute to partner selection activities, analyse proposed solutions and recommend the most appropriate options * Define and identify user acceptance test scenarios (UAT) and support users throughout the operational transition * Make recommendations to support the change management strategy.

**Your team**

In the Digital and Commercialization sector, you will report to the Senior Manager – Digital and join a team of 6 digital specialists.

We offer a flexible work environment designed to support your quality of life, including hybrid work methods and flexible work schedules.

The Bank values continuous development and internal mobility. Our personalised training programs, focused on on on\-the\-job learning, help you strengthen your expertise and develop new skills. You will also have access to resources such as the Data Academy, language training, the Harvard Learning Centre, coaching and mentoring at any time.

**Prerequisites**

* Solid business analysis skills in a technology\-oriented environment for more than 7 years * Experience in end\-to\-end business process transformation, change management and continuous improvement * Strong business acumen and good understanding of banking activities, processes and issues, including regulatory and governance requirements * Knowledge of improving and mapping business processes, including NBMM modelling * Knowledge of quality assurance practises, including strategies and test scenarios * knowledge of agile methodologies such as Scrum, kanban and safe, as well as Atlassian tools such as Jira and Confluence.

**Your benefits**In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting\-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

**Making a bold move in a people\-first environment**We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier\-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Additional required languages: French

Skills: Agile Methodologies, Communication, Leadership, Problem Solving, Stakeholder Management, Teamwork, Initiative, Learning Agility, Strategic Thinking, Prioritization, Digital channels, Synthesis Management