Business Intelligence Specialist

About the role

Location Swindon / Wiltshire

Salary

Between £35,000 and £45,000

Contract

Permanent ( Full Time )

Reference 4111 Closing Date 05 August 2026 Job description

This is an exciting opportunity to work in the People and Culture team within our People Function. We design and deliver compelling colleague propositions that help make Nationwide a great place to work. Together, our efforts will drive a high\-performing culture, ensure people want to stay with us, and strengthen a strong and exciting employer brand to attract new talent.

You will analyse people data to uncover trends, patterns and risks, turning complex information into actionable insights that shape decisions. Using Power BI, Microsoft Copilot and AI\-enabled tools, you'll test hypotheses, validate findings and create compelling data\-driven stories

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You will take a data\-led and insight\-driven approach to understanding workforce trends, organisational challenges and emerging people risks.

You will analyse people data to identify trends, patterns, correlations and emerging organisational issues while developing hypotheses from business questions and conduct analysis to test and validate findings.

Partnering with stakeholders to frame problems, challenge assumptions and identify root causes will be a key responsibility as will leading deep\-dive analytical reviews exploring risk profiles, behavioural trends, organisational hotspots, outcomes, effectiveness of interventions and wider cultural indicators.

You will integrate multiple datasets to create richer insights and evidence\-based recommendations while producing compelling visualisations, dashboards and insight packs using Power BI, Microsoft Copilot and other analytical tools.

About you

**As a minimum, you will have/be:**

Strong experience analysing complex datasets to identify trends, patterns, risks and opportunities.

Experience developing hypotheses, conducting investigations and validating findings through quantitative and qualitative evidence.

Strong data storytelling and visualisation skills.

Experience using Power BI, Microsoft Copilot and Microsoft 365 tools to generate insights and communicate findings.

Excellent stakeholder engagement and influencing skills.

Experience translating data into clear business recommendations that support decision making.

Advanced Excel and data analysis capability.

Strong critical\-thinking, problem\-solving and root\-cause analysis skills.

Excellent written, verbal and presentation skills.

Curiosity, commercial awareness and a passion for evidence\-based decision making.

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel \- We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight \- We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better \- We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done \- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

25 days holiday, pro rata

Private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance\-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members \- those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard\-setter, we work for the good of customers, communities, and broader society.

We are purpose\-driven. Uncompromisingly customer. Unstoppably Nationwide. What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up\-to\-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.