Marketing and Account Manager

neonFROG is a full-service marketing, public relations, and branding agency in downtown Columbus, Mississippi. We're looking for an experienced, creative, and highly organized Marketing & Account Manager to join our team.

This hands-on position combines social media strategy, content creation, client relationship management, and project coordination.

We need someone who can create engaging content, confidently manage multiple client accounts, communicate directly with clients, and keep projects moving independently.

What You'll Do

• Develop and execute social media strategies for multiple clients across Facebook, Instagram, LinkedIn, TikTok, and other platforms.
• Plan, write, create, schedule, and publish engaging social media content.
• Create professional, on-brand graphics using Canva.
• Capture and edit photography, Reels, and short-form video content at client locations and events.
• Write compelling captions and marketing copy that reflect each client's unique brand voice.
• Monitor assigned client projects, monthly deliverables, and budgets to ensure work stays on schedule and within scope.
• Maintain brand consistency across all client communications and marketing materials, following established brand standards and guidelines.
• Manage content calendars, scheduling, community engagement, and analytics using Meta Business Suite and other tools.
• Independently manage multiple client accounts as the primary point of contact.
• Build strong client relationships, coordinate approvals, manage deadlines, and keep projects on track.
• Own assigned accounts from planning through execution, proactively addressing challenges and keeping clients informed.
• Proactively identify content opportunities, recommend new ideas, and improve client marketing efforts.
• Collaborate with our graphic design team on campaigns and creative projects.
• Assist with advertising, public relations, website content, and other marketing initiatives.
• Attend occasional client meetings, photo shoots, and events, including some outside regular business hours.

What We're Looking For

• Three or more years of professional social media, marketing, or communications experience preferred.
• Proven experience managing business or organizational social media accounts.
• Strong Canva skills and a good eye for design.
• Proficiency with Meta Business Suite and social media scheduling tools.
• Experience creating photography, Reels, and short-form videos.
• Excellent writing, proofreading, storytelling, and communication skills.
• Understanding of social media strategy, analytics, and platform best practices.
• Experience managing multiple clients, accounts, or projects simultaneously.
• Strong organizational skills, sound judgment, and attention to detail.
• Ability to take initiative, solve problems, meet deadlines, and work independently.
• Confidence communicating directly with clients and managing expectations.
• Ability to represent neonFROG professionally, build client trust, and confidently lead client conversations.

Agency experience is a plus, but not required.

Who Will Succeed Here

You're creative, organized, and genuinely enjoy social media. You can write a great caption, create a polished Canva graphic, capture engaging content, and recognize opportunities to tell a client's story.

You take ownership of your accounts and treat them like your own business. You build relationships with clients, anticipate their needs, manage deadlines and budgets, and solve problems before they become bigger issues. You know when to make decisions independently and when to bring in the team.

You enjoy collaborating with a creative team but are equally confident working independently.

Position Details

• Full-time, Monday–Friday
• In-office in downtown Columbus, Mississippi
• Occasional evening or weekend events
• Local travel to client locations as needed
• Compensation based on experience and qualifications
• No remote, hybrid, or freelance arrangements

How to Apply

Please submit your résumé and examples of social media accounts or marketing campaigns you've personally managed. Include links, approximate dates, and your specific responsibilities.

We'd especially like to see examples of your writing, Canva graphics, photography, and video content.

Selected candidates may be asked to complete a brief skills assessment as part of the interview process.

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan

Application Question(s):

• Have you independently managed multiple marketing clients or social media accounts at the same time? If yes, please describe the businesses or organizations you worked with, the marketing services you provided, and how you managed client communication, content approvals, and deadlines.
• Please provide links to social media accounts or marketing campaigns you have personally managed, along with the approximate dates you managed them. Briefly explain your role and responsibilities for each.

If the accounts are no longer active or you cannot share links, please describe specific campaigns and provide examples of your work.

• Describe your experience creating social media content for businesses or organizations using Canva. Please provide links to or examples of graphics you have personally designed.

How do you make sure your designs follow a client's brand guidelines while still creating engaging, professional content?

Experience:

• Marketing: 3 years (Preferred)
• Account management: 2 years (Preferred)
• Social media management: 2 years (Preferred)
• Project management: 2 years (Preferred)

Ability to Commute:

• Columbus, MS 39701 (Required)

Work Location: In person

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