Your Mission & Challenge
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Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure
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Prepare and deliver both standard and customized product demonstrations for customers and partners
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Conduct discovery sessions and technical needs assessments to understand customer requirements
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Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects
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Present robotics solutions confidently and effectively throughout the pre-sales process
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Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources
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Serve as the primary technical point of contact during the sales cycle
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Collaborate closely with Sales, Product Management, and Engineering teams
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Support the development of customer-centric solution concepts and technical recommendations
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Play a key role in helping establish NEURA Robotics as a leading global robotics company
What We're Looking For
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4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role
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Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments
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Hands-on experience supporting technical pilot projects and customer integrations
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Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders
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Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments
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Excellent organizational skills and the ability to manage multiple projects simultaneously
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Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
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Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams
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