Daily Workflow: Oversee the day-to-day operations, ensuring smooth office administration, punctuality, and staff discipline.
Compliance & Policy Alignment: Execute policies, procedures, and statutory guidelines laid down by the NFAD Head Office.
Record Keeping: Maintain accurate branch files, documentation, member records, and cash/financial ledgers.
2. Business Development & Target Achievement
Growth Initiatives: Drive growth in deposits, member onboarding, agricultural development schemes, fixed deposits, insurance, and loan portfolios.
Local Marketing: Implement local outreach, member meetings, field promotions, and community awareness programs.
Target Management: Work to meet and exceed monthly/annual targets set for the branch.
3. Credit & Loan Management
Loan Oversight: Oversee the processing, documentation, verification, and disbursement of society loans (e.g., gold loans, vehicle loans, agri-based credit).
Recovery & Collections: Lead loan recovery efforts, handle overdue follow-ups, and maintain healthy portfolio quality.
4. Team Leadership & Supervision
Staff Management: Direct, allocate duties to, and supervise branch personnel (including Operations Executives, Loan Officers, and Field Staff).
Performance Monitoring: Guide staff to reach individual targets, conduct performance reviews, and organize branch training.
5. Customer Relationship & Support
Member Services: Deliver high standards of customer service to existing and prospective society members.
Grievance Redressal: Actively resolve member complaints, financial queries, and operational concerns in a timely manner.
6. Reporting & Head Office Liaison
MIS & Reporting: Prepare daily, weekly, and monthly operational, collection, and sales reports for management review.
Communication: Coordinate between the Branch Office, Area/Zonal Managers, and the Head Office for seamless administrative approvals.
Pay: ₹10,542.99 - ₹32,198.27 per month
Work Location: In person
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