- 3+ years of experience in operations, administrative support, or project coordination roles.
- C1 English level or higher with exceptional written and verbal communication skills.
- Ability to work an 8-hour shift that fully overlaps with standard 9:00 AM to 5:00 PM EST business hours.
- Familiarity with team collaboration tools from an administrative perspective, including Google Workspace and Slack.
- Basic familiarity with Salesforce navigation and data entry.
- Strong organizational skills with a proven ability to manage multiple tasks and prioritize work effectively.
Skills
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Salesforce
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Google Workspace
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Slack
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Data Entry
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Administrative Support
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Own the administrative and technical onboarding and offboarding of projects, including user provisioning, software licenses, and access credentials across internal tools.
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Prepare, send, and track client contracts and Statements of Work (SOWs) using DocuSign, ensuring executed agreements are correctly filed.
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Assist with the preparation, tracking, and sending of client invoices, and conduct timely follow-ups on overdue payments.
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Perform minor administrative updates, record creation, and data maintenance within Salesforce to ensure accurate project data.
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Coordinate travel arrangements, manage team calendars, and assist with the planning and execution of team or client events.
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Support the hiring pipeline by scheduling interviews, communicating with candidates, and preparing foundational onboarding materials for new hires.
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DocuSign
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Jira
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1Password
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Salesforce Certified Administrator
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