Work options:
Melbourne or Canberra | 12-Month Initial Contract | 5-Year Program Potential | NV2 / TSPV Clearance Required
Join a major long-term Defence program delivering secure, enterprise-scale ServiceNow solutions.
We are seeking hands-on ServiceNow Developers through to Technical Architects who can work independently, contribute from day one and deliver high-quality technical solutions within a secure environment.
Key Responsibilities
- Design, develop, configure and enhance ServiceNow applications, modules and workflows.
- Develop JavaScript-based solutions using Business Rules, Client Scripts, Script Includes, UI Policies and UI Actions.
- Build workflows and automation using Flow Designer and IntegrationHub.
- Develop and maintain integrations using REST and SOAP APIs.
- Configure and support ITSM, ITOM, CMDB and custom ServiceNow applications.
- Manage deployments, update sets, release processes and automated testing using ATF.
- Implement secure development practices, including role-based access controls (RBAC) and ACLs.
- Produce technical documentation and collaborate with architects, developers, testers and stakeholders in an Agile environment.
Essential Skills & Experience
- Minimum 2 years' hands-on ServiceNow development experience.
- Strong JavaScript development skills and experience with ServiceNow Glide APIs.
- Proven experience configuring and customising ServiceNow ITSM, ITOM or custom applications.
- Experience developing integrations, workflows and platform automation.
- Sound understanding of ServiceNow administration, security and deployment processes.
- Ability to work autonomously, troubleshoot complex issues and deliver with minimal supervision.
- Excellent communication, problem-solving and stakeholder engagement skills.
Highly Desirable
- ServiceNow CSA and/or CAD certifications, with additional CIS certifications advantageous.
- Previous experience in Defence, national security or Australian Federal Government environments.
- Experience delivering solutions within secure or classified environments.
- Technical architecture, solution design or enterprise ServiceNow implementation experience.
Mandatory Security Clearance Requirements
- Current or recently held NV2 or TSPV security clearance (within the last 12–24 months).
- OSA (Organisational Suitability Assessment) requirements apply, with current or recently held OSA preferred and willingness to undergo assessment as required.
- Melbourne-based candidates must hold TSPV clearance.
- Canberra-based candidates may hold NV2 or TSPV clearance.
Contract & Location
- Contract: Initial 12 months, with long-term opportunities across a 5-year program.
- Locations: Melbourne or Canberra.
- Working arrangement: Onsite, with periodic Canberra travel required for Melbourne-based resources.
- Contract rates: Competitive and dependent on experience.
- Seniority: ServiceNow Developers, Senior Developers, Technical Leads and Technical Architects encouraged to apply.
Apply Now
If you're an experienced ServiceNow professional with the required security clearance looking for a challenging, hands-on role within a significant long-term Defence program, we'd love to hear from you.
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