Health & Wellbeing Advisor

Position Description

Health & Wellbeing Advisor

It’s an exciting time to join

We’re transforming the way we do business with significant investment in customer, digital and business innovation, re-

designing our infrastructure to service communities for generations to come and pursuing a circular economy so we can

not only reduce our environmental footprint but also reduce energy costs to keep customer bills affordable. We’re also

engaging communities to achieve better outcomes and supporting our incredibly talented and valued leaders and people.

Organisational Context

east Victoria across an area of 20,000 square kilometres. The service delivery area is bound by Corryong, Yarrawonga,

Benalla, and Dartmouth. We operate 21 water treatment facilities and 22 wastewater treatment plants that service most

towns across the region. Over 200 full time equivalent staff are employed at our centres in Wodonga, Wangaratta, Benalla,

Yarrawonga, Corryong, Beechworth, Mount Beauty, and Myrtleford.

Our operations are overseen by the Department of Energy, Environment and Climate Action (DEECA) on behalf of the

Minister for Water, and the Department of Treasury and Finance (DTF) on behalf of the Treasurer. We continue to invest in

innovative and long-term capital projects which contribute to the health and well-being of current and future generations.

Our Commitment to Health and Safety

free from bullying and harassment for all employees, contractors, customers and visitors. We prioritise the health, safety

(physical and psychological) and wellbeing of all staff and customers.

Our Mindsets

At

where our people are aligned with our business direction, proud of their contribution to business performance, and own a

culture that is centred on the following mindsets:

• Committed to advancing and supporting people to succeed.

• Consistent in interactions with people and in applying processes.

• Provide empathy for people and be willing to place oneself in another person’s position.

• Accountable for one’s own actions and responsibilities and playing your part for the success of the

organisation.

• Cooperative with others to work towards the Corporation’s common goals

Position Objectives

The Health & Wellbeing Advisor:

• Implements and develops new and existing health and wellbeing programs and initiatives.
• Coordinates early intervention injury management and return to work programs.
• Implements
• Champions
• Provides expert advice and support to all levels of staff regarding Health and Wellbeing.
• Provides positive and constructive input into the People, Culture & Safety team.

Key Responsibility Areas

• Supporting the implementation of

physical and mental wellbeing of staff.

• Providing specialist advice and support on injury management and return to work to staff experiencing work and

non-work related injuries or illnesses in accordance with Victorian Workers Compensation legislation.

• Driving a proactive, best practice injury management framework focused on early intervention, recovery at work

and holistic support.

• Supporting employees through parental leave planning.
• Implementing
• Overseeing the implementation of

o Organising and promoting health initiatives

o Musculoskeletal Treatment Programs

o Skin cancer checks

o Reimbursements for prescription glasses

o Staff immunisations

o Undertaking ergonomic assessments

o Fitness Passport

• Proactively promoting psychological safety across the business, through:

o Regular site visits and toolbox talks with teams

o Overseeing the implementation of Employee Support Officers

o Chairing and coordinating the Wellbeing Committee

o Promotion of Employee Assistance Programs

o Empowering leaders and teams to foster a culture of care, inclusion and resilience.

• Building and fostering positive relationships with all levels of staff across
• Developing and maintaining comprehensive inherent role requirement documentation for all roles.
• Ensuring all data is correctly entered into the Work Health and Safety Information System and records systems.
• Ensuring up to date, confidential and secure management of records appertaining to our people.
• Collating data to support the provision of a range of People & Culture and Health, Safety & Wellbeing reports.
• Collaborating with the broader People, Culture & Safety team to enhance the employee experience and

support positive workplace outcomes across the organisation.

• Carrying out any other duties as requested that are commensurate with the nature of the position.

Organisational Relationships

The Health & Wellbeing Advisor reports to the Team Leader Health, Safety and Wellbeing and works alongside the Health

and Safety Advisor and People and Culture team. This role also liaises with all internal stakeholders, peers in water

corporations or local government, government agencies and members of the public.

Accountability and Extent of Authority

• Accountable to the Team Leader Health, Safety and Wellbeing.
• Authorised to provide advice to staff or to regulate staff within the parameters of the incumbent’s range of

qualifications and experience.

• Freedom to act is subject to regulations and policies, and regular supervision. The effect of actions taken

may be significant but are subject to review.

• Accountable for maintenance of the highest standard of confidentiality in accordance with the Victorian Public

Sector Code of Conduct.

• Accountable for integrity of records maintenance and databases.
• Accountable for the privacy of any individuals including matters relating to Workcover and employee support.

Judgement and Decision Making

• Ability to make judgements and decisions in accordance with the highest professional standards and the

Corporation’s policies and procedures.

• The objectives of the work are usually well defined within set guidelines but will require the use of the incumbent’s

technical knowledge and experience.

• Ability to anticipate organisational needs and work autonomously.
• Problems can be of a complex or technical nature with solutions not related to previously encountered situations

therefore analytical thinking and problem solving is required.

• Guidance and advice are usually available within the time required to make a decision.
• All decisions and advice are subject to review by the Team Leader Health, Safety & Wellbeing and Manager People

& Culture.

Specialist skills and knowledge

• Ability to maintain a working knowledge of applicable legislation, regulations and industry best practice,

and their application in the workplace.

• Demonstrated ability to interpret legislation and apply it in a workplace setting to ensure compliance.
• Analytical and research skills with the ability to research and develop contemporary wellbeing orientated

initiatives and programs.

• Demonstrated planning skills and the ability to organise and use resources in a cost-effective manner.
• Well-developed computer skills encompassing the Microsoft Office suite, electronic document

management systems and calendar-based applications.

• Understanding of the requirement to maintain a high level of confidentiality and privacy.
• Demonstrated commitment to developing professional relationships with internal and external

stakeholders.

• An understanding of the function of the position within its organisational context, including relevant policies,

regulations, and precedents.

Management Skills

• High level of skill in managing time, setting priorities, and planning and organising one’s own work to achieve

specific and set objectives in the most efficient way possible within the resources available and within a set

timetable.

• A flexible and adaptable approach to changing priorities.
• Ability to discuss and resolve problems in a logical and rational manner.
• Ability to establish mutually agreed outcomes with other parties and to clearly articulate agreed outcomes.
• Ability to implement employment policies and practices.

Interpersonal Skills

• Excellent interpersonal and communication skills with the ability to engage with and influence stakeholders at all

levels, both internally and externally.

• Ability to lead by example and demonstrate a significant degree of individual initiative in the performance of own

duties.

• Ability to liaise with counterparts in other organisations to discuss specialist matters, and within the corporation to

resolve internal issues or problems.

• Ability to work collaboratively as a member of a team.
• Professional demeanour and approach.

Qualifications and Experience

• A relevant qualification in allied health or similar and/or substantial relevant experience in an injury management

and return to work environment.* Experience in providing expert and proactive guidance, technical advice and education to leaders and injured

employees on best practice early intervention, injury management and workers compensation.Requirements of Employment

Employees of

Health, Safety and Wellbeing

• Ensuring the Health, Safety and Wellbeing of yourself and others.
• Adhere to

training.

• Report all incidents regardless of the severity and participate in incident debriefs.
• Take all reasonable actions to ensure the health, safety and wellbeing of yourself and others in the workplace.
• Proactively focus on your physical and mental wellbeing.

Protecting the Environment

helping our communities build resilience and adapt to climate change. This will be demonstrated through continued

emissions reduction, climate adaptation and environmental stewardship.

Data Privacy

As a Victorian government organisation,

2014 (“PDP Act”). There are 10 Information Privacy Principles (“IPPs”) in the PDP Act that govern the way that North East

Water collects and handles the personal information of current and future employees and customers.

Privacy Statement can be found on our website.

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