Job Summary:
The Population Health Data Analyst develops and maintains reports, dashboards, patient panels, and data tools that support population health, clinical quality improvement, community health operations, and organizational decision-making. Reporting to the Director of Clinical Informatics, the Analyst collaborates with the Population Health Manager and clinical, operational, and quality leaders to turn data into reliable, usable information. The role focuses on data analysis, reporting, validation, automation, and user support within established organizational priorities and data governance standards. Population health strategy remains with designated program leaders; EHR administration and clinical information system governance remain under Clinical Informatics oversight. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Job Functions/Responsibilities:
- Work with the Director of Clinical Informatics and Population Health Manager to clarify reporting needs, prioritize assigned work, establish timelines, and support quality, value-based care, Community Health Team, and grant reporting requirements.
- Develop, maintain, and improve patient panels, dashboards, scorecards, data models, and standardized reports using Microsoft Power BI and other approved tools.
- Extract, transform, reconcile, and validate clinical and operational data. Investigate discrepancies, document findings, and coordinate corrections with appropriate stakeholders.
- Support electronic clinical quality measure (eCQM) reporting through data validation, monitoring, and troubleshooting in collaboration with Clinical Informatics and clinical and quality leaders.
- Build and maintain Community Health Team reports and tracking tools for referrals, encounters, interventions, workload, and outcomes. Support identification of high-risk populations, proactive outreach, chronic disease management, and care coordination.
- Automate recurring reports and improve reporting efficiency using approved business intelligence tools; maintain documentation so reports and processes can be supported by other staff.
- Analyze trends, explain findings and data limitations, and help managers and care teams use information to identify opportunities for quality and operational improvement.
- Align reporting with athenaOne and certified electronic health record technology (CEHRT) data, documentation, and workflows. Refer EHR configuration needs and governance decisions to the Director of Clinical Informatics.
- Collaborate with the Director of FQHC Operations, practice managers, providers, Community Health Team staff, and quality improvement staff to make reporting tools practical and useful in routine operations.
- Provide dashboard training, end-user education, implementation support, and technical assistance. Help users understand report definitions, appropriate use, and limitations.
- Maintain report specifications, data definitions, validation records, and user resources consistent with established data governance and documentation standards. Escalate unresolved data quality, access, or reporting concerns.
- Participate in cross-training and knowledge transfer. Collaborate with external partners and consultants, including CHAN, athenahealth, and business intelligence resources, as assigned.
- Protect patient, employee, and organizational information in accordance with HIPAA, NCHC policies, and applicable privacy and security requirements.
- Perform other related duties as assigned. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: Bachelor’s degree in health informatics, data analytics, information systems, public health, healthcare administration, business analytics, or a related field preferred. An equivalent combination of education and relevant experience may be considered.
- Two or more years of experience in data analytics, business intelligence, healthcare analytics, clinical informatics, or a related field preferred.
- Experience developing dashboards and reports using Microsoft Power BI or a comparable platform strongly preferred. Experience with advanced Excel, relational data, SQL, Power Query, DAX, data modeling, or report automation desirable.
- Experience with healthcare data, EHR data, or clinical reporting preferred; athenaOne experience a plus. Knowledge of healthcare quality measurement, eCQMs, population health, value-based care, care coordination, or FQHC reporting preferred and may be developed through onboarding.
- Ability to extract, transform, validate, reconcile, and analyze data and communicate findings clearly to technical and nontechnical audiences.
- Strong analytical, organizational, and problem-solving skills; ability to manage assigned priorities, meet deadlines, and communicate barriers promptly.
- Ability to collaborate effectively across clinical, operational, technical, and administrative teams and provide respectful, service-oriented training and support.
- Attention to detail, initiative, adaptability, commitment to continued learning, and sound judgment in handling confidential information. Work is primarily office-based and involves extended computer use, reviewing and analyzing information, and communicating with colleagues. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation.
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