Job Description
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Prepare periodical department budget & forecast, manage all operational costs within budgets
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Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
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Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
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Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Operation
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Compile and update Standard Operating Procedures for all areas of responsibility periodically
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Ensure that all auditing and reporting standards are conveyed to staff and adhered to
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Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
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Conduct quality control inspections of all areas of the hotel and share results with the team
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Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
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Conduct monthly Staff Meetings and daily briefings with Operational Managers
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Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
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Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
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