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Chief Of Staff / Founder's office

BangaloreOn-siteLeadFound 20 days ago
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Location: Bengaluru, India

Reporting to: Manoj Agarwal, Co-Founder, Xoxoday

Role Type: Full-time | Leadership Track Role

The Role

This is one of the most impactful roles at Xoxoday. You will work directly with the Founder (Manoj Agarwal - https://www.linkedin.com/in/manojagarwal3/) to drive strategic initiatives, accelerate execution and solve complex cross-functional problems. You will operate across processes, product, AI, GTM and business operations—owning projects that don't naturally belong to any single team.

This is not a coordination role. It is a builder's role. You will be expected to understand problems deeply, use data to drive decisions, leverage AI aggressively, and ensure that important initiatives get executed at a very high quality.

What You'll Do

  • Partner closely with the Founder on strategic company initiatives.
  • Drive execution across multiple functions in the organization.
  • Own cross-functional projects from idea to implementation.
  • Build operating mechanisms to improve execution speed across the company.
  • Design dashboards and KPIs to monitor business and product performance.
  • Use AI extensively to automate workflows and improve productivity across teams.
  • Identify bottlenecks, remove execution gaps and ensure accountability.
  • Build scalable operating processes instead of solving problems manually.

What We're Looking For

  • 5–12 years of experience in B2B SaaS, fintech or high-growth technology companies.
  • Prior experience as founder or Founder's Office, business operations
  • Experience working directly with founders or CXOs.
  • Outstanding analytical and structured problem-solving skills.
  • Strong product thinking with the ability to simplify complex problems.
  • Highly data-driven and comfortable with Excel, BI tools and metrics.
  • Excellent understanding of AI tools and how to apply them in real business workflows.
  • Exceptional project management and execution skills.
  • Ability to influence senior stakeholders without formal authority.
  • Excellent written and verbal communication.
  • High ownership and bias for action.

Preferred Experience

  • Experience at high growth startups, international experience, fintech, loyalty, rewards experience ll be a plus.
  • Previous startup founder or founding team experience.
  • Built internal AI workflows or implemented AI across business functions.
  • Product management experience is a strong plus.

You'll Thrive Here If You...

  • Love solving ambiguous problems.
  • Think in systems rather than tasks.
  • Can move seamlessly between strategy and execution.
  • Obsess over speed and quality.
  • Are highly organized and follow through relentlessly.
  • Enjoy using AI as a force multiplier.
  • Are comfortable challenging assumptions with data.
  • Execution first mindset with proper plans.

Why Join?

  • Work directly with the Founder on the company's highest-impact initiatives.
  • Drive decisions that shape products used by thousands of enterprises globally.
  • Build AI-first operating models and influence how a modern SaaS company scales.
  • Take ownership beyond traditional job boundaries and create outsized impact.
  • Accelerate your growth by working across product, technology, GTM and business strategy.

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NreachChief Of Staff / Founder's office
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