Job description
Agency Department of Health Work unit Top End Mental Health and Alcohol and Other
Drugs Service
Job title Business Operations Manager Designation Administrative Officer 7
Job type Full time Duration Fixed up to 23/03/2027
Salary $120,877 - $130,039 Location Darwin
Position number 40486 RTF 357539 Closing 12/10/2026
Contact officer Hayley Loveday on Hayley.loveday@nt.gov.au
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357539
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.
Primary objective
Provide high level leadership and management of the Top End Mental Health and Alcohol and Other Drugs Service (TEMHAODS)
Corporate Services Team and advice to senior management on the development and improvement of business and administrative
capabilities and systems.
Key duties and responsibilities
1. Provide a high degree of leadership and utilise contemporary management skills to facilitate delivery of innovative and responsive
Corporate and Business Services.
2. Provide expert advice and direction to Managers and employees regarding the delivery of effective, contemporary corporate and
business services, with a focus on continuous improvement.
3. Lead the development and implementation of projects to improve the business and operational performance of Top End Mental Health
and Alcohol and Other Drugs Service.
4. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
5. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in
order to ensure high quality, safe services and workplaces.
Selection criteria
Essential
1. Proven leadership and management skills together with a sound ability to effectively manage a Corporate Service Team to achieve
business objectives with effective performance outcome monitoring.
2. Proven corporate knowledge and ability to provide advice to senior management on the provision of Corporate and Business Services.
3. Comprehensive skills in business process improvement to deliver quality service outcomes that meet the needs of a changing
organisational environment.
4. High level of interpersonal and communication skills, both written and verbal, including demonstrated high level of negotiation and
problem-solving skills.
5. Demonstrated high-level project management skills, including the successful planning, coordination, implementation and delivery of
complex projects within established timeframes, budgets and organisational objectives.
6. Proven ability to understand, analyze and interpret policies, legislation, business plans, financial and performance reports.
7. Ability to quickly acquire a sound knowledge of current and emerging corporate and business management issues and developments
affecting the group.
8. An ability to interact effectively with people of diverse cultures and an understanding of cultural values, economic situations and
political sensitivities of clients and stakeholders.
Desirable
1. Tertiary qualification in Business, Human Resource Management, Accounting or similar.
2. Hold a Current NT driver’s licence or ability to acquire.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.
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