Summary of Role
The Network Engineer supports corporate networks, implements network systems and subsystems and associated hardware and software.
Responsibilities
- Must be able to perform labour intensive tasks, as well as to work after hours, on weekends and on standby when necessary
- 24 x 7 support for network infrastructure
- Implementing & Management of Local Area network (LAN).
- Implementation & Management of Wide Area network (WAN).
- Proactive monitoring & management of Network infrastructure.
- Ensure Network uptime of the highest level.
- Respond to logged incidents and requests
- Implementation of changes as per change management policy.
- Liaison with 3rd party service centre and engineers as required
- Provide support for service backups
- Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
- Provide backup support for the network team members.
- Create and provide input to the following reports:
- Daily, Weekly & Monthly uptime reports.
- Capacity management reports and other team activity reports as requested by the Team Leader
Implementation & Management of Network & Security infrastructure.
- Responsible for Network fault diagnosis
- Ability to Manage the LAN Network using the latest Network devices Cisco 9500, 9300, 9200, 2960-X switches.
- Support a multi VRF environment.
- Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.
- Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP ,IPSLA,
- Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.
- Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.
Targets
- Accurate diagnosis of faults using appropriate toolsets and techniques
- Prompt resolution of Network faults to agreed SLA's
- Adherence to agreed escalation processes
- Share knowledge to the benefit of both the team & the service
- To assist with periodic reviews of all network operating systems in order to ensure they fall in line with recommended vendor requirements.
Project Work
- Contribute to Network elements of infrastructure projects
- Implementation of Local Area Network (LAN) & Wide Area Network (WAN)
- Implementation of Firewalls.
- Setup of new office Network / Setup of new floor Network in existing office.
Technical Documentation
- Develop and maintain Network operations documentation to a quality standard.
- Maintain the site wise Network documentation.
- Maintain the Network inventory.
- Suggested Targets
- Production of documentation, evidence of adherence to standards and approval of documentation.
Qualification:
- Matric and a Tertiary Qualification
- 3 to 5 years of enterprise network administration
- Valid CCNA certification ID Number
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